Expert Insights on Referral Management

An Issue Brief from Carefx

Whitepaper

Electronic Referral Management:
Bottom-line Benefits and Quality Gains

Effectively used, electronic referral management provides an alternative to the cumbersome, bureaucratic, paper-based referral process that has plagued physician practices, hospitals and health systems for decades. Only through e-referral can healthcare organizations improve information exchange, enhance patient care continuity and end the costly, time-consuming and error-prone chore of faxing, photocopying and filing paper referral documents.

In this issue brief, you'll learn how high-profile organizations such as Boston Medical Center (BMC) are using Carefx's eReferral solution to build "a sustainable referral network" and facilitate secure health information exchange between primary care providers, physician specialists and a network of community health centers (CHCs).

Featured Contributors
  • Lynne Dunbrack, Program Director, Health Provider Research, IDC Health Insights
  • Barry Runyon, Research Vice President, Gartner
  • Jennifer Covich Bordenick, CEO, eHealth Initiative
  • David Hansen, Healthcare Consultant, Economist, Entrepreneur and Author
  • Joel Vengco, Executive Director, Clinical Information Systems, Boston Medical Center
  • Marc Holland, President and Managing Director of System Research Services

Download the Issue Brief

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